1. Introduction

Welcome to Melatoninstore.eu. These Terms and Conditions govern your use of our website and your purchases from Eco Supplements Ltd. By placing an order, you confirm that you accept these terms. Please read them carefully before shopping with us.

2. Company Details

This website is operated by Eco Supplements Ltd., a company registered in Bulgaria under UIC 207958071. Our registered office is located at 14 Antim I Str., 1303 Sofia, Bulgaria. VAT number: BG207958071.

3. Legal Compliance & Responsibility

Eco Supplements Ltd complies with Bulgarian legislation and applicable EU regulations for e-commerce. Products such as melatonin are classified as food supplements in Bulgaria and are marketed accordingly.

All orders are shipped from within the European Union, and no customs or import procedures apply for deliveries to other EU countries. We operate under the EU’s single market rules, which ensure the free movement of goods. However, it remains the customer’s responsibility to ensure that products comply with any specific national regulations in their country of residence.

4. Product Use Disclaimer

All our products are sold as food supplements. They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease. Always read product labels carefully and consult a healthcare professional if you have any concerns before use.

5. Orders and Payments

Orders are processed through our secure checkout system via Mollie. We support Klarna, iDEAL, credit/debit cards, MobilePay, Google Pay, Revolut Pay, and other local options. You will receive an email confirmation once your order is placed. We reserve the right to cancel any order in case of suspected fraud or violation of our terms.

6. Subscriptions

You can choose recurring deliveries every 2, 4, or 6 months. By subscribing, you agree to automatic billing using your selected payment method. Subscriptions can be managed or canceled at any time via your account. Please allow at least 48 hours before your next billing date for cancellation to take effect.

7. Shipping and Delivery

Information about delivery methods, times, and shipping fees is available on our Shipping and Returns page. We ship across the EU using trusted delivery partners.

8. Returns and Refunds

You have the right to return unopened items within 14 days of delivery, in line with the EU Consumer Rights Directive. Full instructions are available on our Shipping and Returns page.

9. Liability

Eco Supplements Ltd is not responsible for any indirect or consequential damages. Our liability is limited to the value of the product(s) purchased. We are not responsible for misuse or failure to follow product usage guidelines.

10. Intellectual Property

All content on this website (including images, text, branding, and design) is the intellectual property of Eco Supplements Ltd. You may not reuse or reproduce any content without our prior written consent.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the Republic of Bulgaria. In case of disputes, the Bulgarian Commission for Consumer Protection is the competent authority for resolving consumer complaints.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. The most recent version will always be available on this page. Continued use of our website constitutes acceptance of the updated terms.

13. Contact

• Contact us
• Address: 14 Antim I Str., 1303 Sofia, Bulgaria
• VAT: BG207958071

Melatoninstore.eu is operated by Eco Supplements Ltd., a registered company in Bulgaria. All sales take place within the EU single market.